LegalNotice
Seller
Neurogica Inc.
Representative
CEO Aiden Zephyr Peek
Address
7F Gloria Shibuya Building, 2-19-17 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
Contact
Email: info@neurogica.com
Hours: 10:00–18:00 (excluding weekends and public holidays)
Pricing
Amount displayed on each product or service page (consumption tax included)
Additional Fees
Payment fee: free
Other fees: may vary depending on the service (see each service page)
Payment Methods
Credit card (VISA, MasterCard, American Express, JCB)
Bank transfer
Payment Period
Credit card: charged immediately
Bank transfer: within 3 business days from the order date
Delivery
Digital services: available immediately upon confirmation of payment
Consulting services: determined separately after contract is concluded
Returns and Cancellations
Cancellation before service starts
If the service has not yet started, we will provide a full refund.
Cancellation after service has started
Refunds are generally not available. If the issue is attributable to us, we will discuss it on a case-by-case basis.
If the service has a defect
We will respond appropriately under our responsibility. Please contact our support desk first.